Frequently Asked Questions
Our freeze-dried fruit is fresh fruit from our farm in the central region of Ghana, that has had its water removed through a specialized low-temperature process. This helps maintain the fruit’s natural taste, color, and nutritional value while creating a light, crunchy texture and longer shelf life. Our snacks are packaged in 15-gram snack packs, and are distributed in either a 6 or 12 pack box
Our products are made with real fruit and are designed to be a convenient snack option for people looking for simple, wholesome ingredients. All of our products contain no added preservatives, and we strive to keep our ingredient lists clean, with only fruits included.
Our products contain naturally occurring sugars from the fruit, however no additional sugars are added to our products. I know— we can’t believe it either!
For the best freshness and crunch, store your products in a cool, dry place and reseal the package tightly after opening. Avoid exposure to moisture or humidity. We recommend consuming snack packs within 3 days of opening for optimal freshness.
We currently ship to all locations within the continental United States, with plans to expand in the future. Shipping options and delivery timelines are available during checkout.
We want every Yima experience to be a great one. If there is an issue with your order (including but not limited to damaged products, quality concerns, incorrect items, or delivery issues) please contact our customer support team as soon as possible through the email or phone. Our contact information is available on our “contact us” page.